Sample Leasing Manager Resume

Objective:
My life's mission and commitment is to serve customers and the community. I have maintained an excellent performance record and earned a reputation for dedication, teamwork and a roll-up-your-sleeves work ethic.

Experience:
September 2011 – Current Assistant General Manager Hampton Inn & Suites

Overseeing and being responsible for the daily operations in behalf of the General Manager/Owner. Essential functions include: Monitoring and controlling daily revenues and expenses, responding to guest's needs, ensuring policies and procedures are in place, supervising associates, interviewing, scheduling training, developing, coaching and counseling, empowering and performance reviews.

May 2010- September 2011 General Manager InTown Suites Extended Stay Hotel


Oversee all functions and day to day operations, office operations, profit loss management, budget, personnel management, hiring, staffing, training, development, motivating staff, all cash handling processes including deposits, bookkeeping, and payroll functions.
Develop expertise on computer operating systems. Identify and manage repair and maintenance issues. Identify capital expenditure needs. Assist with completion of expenditure projects. Identify and follow-up on life and safety issues and inspection issues.
Maximize financial performance through revenue management and pricing recommendations. Meet budgets through P&L analysis and effective cost and inventory control. Assist in preparation of annual budgets.
Monitor competitors for their market and drive sales through local marketing. Maintain positive relationships with all local and government authorities. Assist in recruitment and training of other General Managers.

March 2010-May 2010 Administrative Assistant I (Temp) PBJCAL Workforce & Economic Dev.

Maintained and/or posted documents in an effort to manage the needs of a department. Prepared and/or mailed correspondence or documentation, using various record keeping and documents processing systems (e.g., computerized, paper and pencil copies) in an effort to manage the needs of a department.

June 2008- August 2008 Community Manager (Temp) Southeastern Properties

Managed a 100 unit Section 8 property and a staff of 4. The position entailed overseeing the day to day operations such as leasing, daily bank deposits, turning vacant units, setting up vendors, accounts payable/receivable, marketing the complex, balancing operational and security accounts, delinquent accounts, eviction processing, assigning staff work, schedules, the liaison between the property and the owners. Other duties included interviewing potential employees, hiring, training and the dismissal of employees. I further ensure each employee and tenant comply with the company and HUD rules and regulations.

December 2006-June 2008 Leasing Consultant/Renewal Agent Sawyer Reality & Holding LLC;

- Responsible for scheduling and showing prospects around our property and leasing apartments to clients.
- Set up all our model apartments and purchased anything needed to make it better.
- Negotiated rates with prospects as well as our region for our current tenant's renewals. Managed and maintained all resident and prospect paperwork.
- Designed the newsletter, and all correspondence sent out before the residents. Assisted management with delinquent collections, evictions, purchase order requests, setting up appointments with vendors for make ready apartments and followed-up on each vendor for a P.O.
- Calculated all time cards for the office, pre-walks; posts walk, renewal contracts, and calculated all new rates for tenant renewals. I input data for maintenance requests for tenants and closed work orders when needed. I was also responsible for developing new marketing ideas to ensure high occupancy.

May 2006-December 2006 Claims Processing Specialist Allstate Insurance Company

- Investigated accidents to determine liability, corresponded with customers over the phone, obtained police reports, and negotiated damage settlements.
- Documented claim activity and provided fair settlements or claim resolutions, customer satisfaction and excellent cost management.
- Set claim up for settlement procedures to process claims assigned by Auto Claim Management, Claim Representative, and/or electronic assignments, within approved limits.

October 2002-June 2006 Sales Coordinator/Accts Rec. & Payable Courtyard by Marriott (bhmhw)

- Booking all events, accounts receivable/payable, inside/outside sales, cold/warm calls, collecting all debts current or outstanding, scheduling all meetings, balancing accounts, opening/closing and maintenance all credit accounts, client/customer negotiations, indoor/outdoor catering of events, greeting guests, leadership duties, training, prospecting, routing charges, resolving customer discrepancies and accounting errors.
- Responsible for posting all charges and payments for all events and distributing invoices in a timely manner. Billing representative for all major accounts, weddings, meetings, and public relations.

Education:
Associate Degree in Marketing & Management from Southern Junior College of Business.
Currently enrolled in Cornell University studying Human Resources

Skills:
19 + years of customer service experience.
- 15 + years of leadership experience
- 6 years of corporate hotel sales, direct sales, catering, leadership, and accounts payable/receivable, operations and office management.
- 2.5 years of leasing experience for a 507 unit conventional property and 2 months of Property Management experience for a 100 unit Section 8 community.
- Expertise in planning and marketing inside and outside arenas.
- An uncompromising emphasis on quality and performance.


Provided by: OneBuckResume