Sunday, September 23, 2012

Sample Business Analyst Resume

To find a position within a publishing or media related organization in the area of database and business analysis.

I am a seasoned database professional with a marketing background with over 19 years of experience with all aspects of database management. A key player in two successful data migration projects. Created training materials for three databases and conducted comprehensive training sessions for each. Known for always maintaining a positive attitude when faced with a challenge. My strengths include: Project Management, Team Player, Training & Documentation Creation, Communication Skills, Book Industry / Data Compliance Expert and Customer Focused

LIPPINCOTT WILLIAMS & WILKINS, Philadelphia, PA 1993-2012
Database Analyst/Developer (2009-2012)
Managed product database that is the repository for all Wolters Kluwer Health product information including electronic, book and journal products. Integral member of project team that worked with in-house technical team and the vendor team of hosted database, to plan migration and integration of data from PACE database to Firebrand’s Title Management System.
• Key member of the team that successfully rolled out the Firebrand Title Management System to all domestic and global publishing teams.
• Integral member of team responsible for decentralizing data management and designing the work flow process.
• Strategic member of team responsible for training users from all publishing groups on how to enter data in the Title Management database.
• Created training and reference materials as required to support educational effort for users
• Responded to support mailbox requests from users regarding data entry issues
• Conducted weekly open support sessions to enable users to gain usage and workflow instruction, as needed.

Database Supervisor (2003-2010)
Responsible for managing a team of catalogue coordinators and copywriters that were responsible for managing data in the corporate database containing over 3,500 books, journals and electronic products.
• Successfully worked with consultants and in-house IT team to develop PACE, a custom web-based database replacement for the legacy DOS based product database.
• Worked with developer and in-house technical team to create interfaces between the PACE database and key business systems such as the Advantage fulfillment system, the Saleslogix customer-relationship management system and
• Effectively worked with marketing and editorial teams to gather enhancement requirements for catalogues, marketing collateral and reports.
• Improved catalogue design to reduce production costs.
• Conducted training sessions and developed instructional materials for the use of the PACE database.

Catalogue Coordinator (1993-1996)
Responsible for maintaining product information database of 2,000 plus medical references including books, periodicals and electronic products. Primary purpose of database was to support production of a variety of corporate catalogues and marketing collateral produced throughout the year.
• Successfully launched new corporate database by working with consultant and in-house IT team. The AREV database grew to become the corporate repository of all product information until it was replaced in 2003.
• Managed the production, design and scheduling of the corporate catalogues derived from the data contained in the product database.
• Trained staff on style and copywriting rules for consistent product entry. 

BA, Communication and English, Rutgers University, New Brunswick, NJ

• Strong database management skills including AREV, PACE and Firebrand’s Title Management System.
• Strong computer skills on both PC and Mac Platforms including Microsoft Word, Excel, PowerPoint and Quark.
• Experience with Advantage Fulfillment system, Access.

Provided by: OneBuckResume

Sample Apartment Manager Resume

Seeking professional and leadership development opportunities within an progressive organization


Regional Director
•Responsible for employer’s business
•Provides Leadership
•Maintain budget
•Create action plan for resolving negative issues


Vacation Specialist
•Provide vacation planning guidance and information to guests
•Maintaining personal product knowledge of local attraction
•Ensure guest satisfaction were met
•Answer inbound calls
•Reservations and customer service
•Highly motivated self starter who enjoys helping others

JohnAir Express, LLC
John Ashley

JohnAir Express, LLC

Marion County Office of Family Children
Sherice Duncan
Indianapolis, Indiana
Public Asst. Caseworker
•Determined eligibility for assistance and aid to families
•Conducted interviews for families
•Assisted families in seeking assistance from other agencies
•Initially trained in ICES, converted cases to ICES system, conducted interviews on ICES database.
Marion County Office of Family and Children Services

Indianapolis, Indiana
Secretary 3
•Administered the random moment; Pros men in child welfare fiscal reimbursement impact for the Division of Family and Children
•Responsible for maintaining services responds for over 100 staff members; Coordinated payroll for over 100 staff
members which included determining accuracy of A-4’s and reports of overtime. When discrepancies were found, I instructed the supervisors on reappropriate steps t take to correct errors.
•Tracking birth cert., Adoption forms
Notarize all children services forms consent of the welfare of state children well being.


Marion County Office of Legal Division
Indianapolis, Indiana
Clerk 4
•Administered Notice of change of status
•Court reports
•Memorandum to court, Progress report, Visitation Plans
•Mail court report certified.
•Record request of for legal guardian
•Pulled closed-files
•Affidavit for traveling, Affidavit of Diligent Inquire
•Report on Administrative case review; getting notice to the court and Commercial records, Summons. Pre-Dispositional
reports, abuse reports, Agreed entry

George Washington High School
Indianapolis Diploma

University Of Phoenix Phoenix
•Arts in business
•Human Lifespan Development
•Critical Thinking: Strategies in Decision Making
•Cultural Diversity
•Models of Effective Helping

University Of
Bachelor of Science in Human Services/Management

•Skills for Professional Development
•Communication skills for Human Services Professional
•Management: Theory, Practice and Application
•Organizational Behavior
•Professional, Ethical, and Legal issues in Human Services
•Quality Management and Productivity
•Case Management
•Financial Analysis for Managers
•Advocacy and Mediation
•Technology in Human Services

• Managing Difference
• Coping with Stress
• Cultural Diversity
• Ability to operate a computer
• Problem solving

Provided by: OneBuckResume

Sample Real Estate Operations Resume

Utilize my experience, skills, strong work ethic, and
integrity to support a corporations goals and

Effective and accountable in executive roles.
Overcome complex business challenges and make
decisions using experienced-back judgement,
strong work ethic and high integrity. Respected as a
proponent of empowerment and accountability.
Corporate Strategy & Development Specialist.
Characterized as a visionary, strategist and
tactician. Consistent record of delivering
extraordinary results in growth, revenue,
operational performance, and profitability.

BS, Business Operations, management 

•Commercial Real Estate Executives
•Construction Professionals Forum
•Finance Club
•The Recruiter Network
•eMarketing Association
•Finance Plus
•Linkedin, FaceBook, Twitter

•Time/Motion Study
•JIT Inventory Systems
•Graphic Design
•Cost Controlling
•Quantitative Analysis
•Production Planning
•Production Automation
•Product Development
•Product Engineering
•Profit Maximization
•Marketing & Sales
•Requirements Planning
•Computer Applications
•Product Manufacturing
•Heavy Equipment Operator
•Six Sigma Theory
•Computer Software/Hardware (Mac/PC)
•Graphics Design
•Website Design (Flash/html,html5)

Additional Information:
BO-MAR Industries, Inc., Halethorpe, MD -
industrial chemical manufacturing of maintenance &
specialty products

Vice President, Operations & Quality (2007 - 2011)

Provide lean manufacturing operations. Material
Requirements Planning, Sourcing, Material Handling
Requirements, Capacity Requirements Planning.
Developed (SOP’s) Standard Operating Procedures
for manufacturing personnel.

Streamline & Cost Controls:
Reduced packaging lead time from 4 days to 6
hours with an 80% WIP reduction. Reduced direct
labor cost by 75%. Implemented flexible processes
and new technologies.

Home Depot, Owings Mills, MD - mass retailer of
home, garden, & hardware products/services

Expediter (2005 - 2006)

Liaison for installation projects. Implement,
monitor, and controlled At Home Services
Operations. Interacted with contractors, customers
and manufacturers. In charge of all home
installation projects from cradle to grave. Assured
special ordering, material requirements, and
contractor labor scheduling. Responsible for total
project management to meet store level goals.

Profit Maximization, Marketing & Sales:
Investigated recurring problems caused by vendor
issues. Assured store level profitability by launching
investigation and creating credit memo evidence to
create credit memo’s for store level. Saved
thousands of dollars every month by finding errors
caused by suppliers special order errors. Increased
Marketing & Sales by informing customers of
new promotions and upgrading orders leading to
maximizing profitability for Installation Services. In
charge of two departments including Window
Treatments, and Flooring.

Requirements Planning:
Review new installation orders, special orders and
requirements. Review all contractor capabilities.
Review all measurements and planned new
installation projects through scheduling, and
coordinating proper orders, logistics, contractor
pickups, installation dates and times.

Cost Controlling:
Promotional discounts issued from the
manufacturer/vendor/supplier are often
overlooked. The only way for local stores to take
advantage of the savings would be to have a credit
memo issued to the manufacturer. I helped save
the store thousands of dollars by effectively
monitoring the changes in cost as it relates to the
customer’s price.

SEABREEZE MARINE LLC, Baltimore, MD - marine
construction & dredging contractor

Project Manager (2003 - 2004)

Responsible for the overall direction, coordination,
implementation, execution, control and completion
of specific projects ensuring consistency with
company strategy, commitments and goals

Production Planning:
Lead the planning and implementation of projects.
Facilitate the definition of project scope, goals and
deliverables.Assemble and coordinate project staff.
Manage project resource allocation. Plan and
schedule project timelines. Track project
deliverables using appropriate tools. Quality
Assurance. Constantly monitor and report on
progress of the project to all stakeholders.

Marlo Industries, Inc., Jessup, MD - industrial
chemical manufacturer of building maintenance &
specialty products

Operations Manager (1992 - 2002)

Plan, direct, coordinate operations for the entire
company. Responsible for ensuring and improving
the performance, productivity, efficiency and
profitability of departmental and organizational
operations though provision of effective methods
and strategies.

Production Automation:
Saved over $300,000.00 by implementing
refurbished assembly line automation. Carefully
assembled a production line utilizing capacity
requirements planning, sourcing, and engineering.
Designed, planned, implemented, monitored, and
controlled a fully automated assembly line
equipped to handle multi-product production.
Eliminated the necessity of purchasing two
independent assembly lines. Reduced overhead,
direct labor and cost center expenses totaling over
200%. Reduced waste, overspending by
$480,000.00 in direct labor, direct materials, and
factory overhead.

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Sample Property Manager Resume

• Accounting & Property Management Experience: Track record of performance and contribution in fast-paced environments. Relevant experience includes financial reports, bank reconciliation, account analysis, collections, contract negotiation, operating policies and procedures.
• Academic Qualifications: Interamerican University of Puerto Rico - BBA in Accounting
• Team Leadership: Seventeen-plus years' experience managing and training diverse staff teams.
• Customer Service Delivery: Strong focus on satisfactory customer relations; adept at handling challenging situations.
• Technical Capabilities: Proficient in QuickBooks and Microsoft Office; able to utilize and maintain complex PC spreadsheets and databases. 

Two Islands Development Corp and Affiliates, Aventura, FL 2005 to Present
Accountant / Property Manager / Office Manager

• Responsible for general accounting, including lease administration for office building, and high-end residential Interim HOA community in the Aventura area.

• Supervised and train four employees; authorize financial documents; audit internal operations; reinforce standard company policies/procedures; and handle special customer requests.

• In charge of the general accounting for the company, including accounts payable, accounts receivable and payroll. Prepare monthly payroll taxes and sales taxes.

• In charge of lease management: a) Prepare and negotiate LOI; b) prepare standard lease agreement, with any amendments or additional clauses agreed between Landlord and Tenant; c) forward to Attorneys for review; and d) final lease execution; e) coordinate construction at leased space to be completed on time for lease commencement date.

• CAM tracking and reconciliation for annual adjustments to tenant rents. Accomplished to lower CAM everyyear.

• Coordinate all inspections due required by Law (County, State and Federal).

• Maintaining professional relationships with brokers, clients and homeowners.

• Prepare annual budgets for final approval, including comparison with actual expenses.

• Collect all assessments due for the Homeowner Association, as well as payments to vendors and regular maintenance contracts. Verify License and Insurance for all regular contracted. Renegotiate upcoming contracts, request and review different vendors proposals for evaluation.

South Bay Developers Group, LLC. & Seahorse Construction, 2003 to 2005
LLC, Key Biscayne, FL

• Tracked all related cash disbursements and create internal controls for all accounting procedures.

• Prepare monthly AIA certifications to Bank for Cash Disbursement in coordination with Engineers and Project Managers.

• Prepared journal entries to General Ledger and Intercompanies for monthly-consolidated financial statements.

• Prepared federal and state monthly, quarterly, and annual taxes filed on a timely basis.

• Managed General Office Payroll, and Human Resources topics.

• Used QuickBooks accounting software

Mora Development Corp. & Affiliated Companies, San Juan, PR 1993 to 2003
Accounting Manager

• Responsible to the financial and accounting functions to build the new $53 million Embassy Suites Hotel® & Casino in Puerto Rico, the first such property for that hotel chain in Puerto Rico.

• Tracked all related cash disbursements to assure that the project would be completed on budget.

• Produced and presented monthly financial statements to owners, bank and Governmental agencies involved in managing and auditing the construction budget of the hotel.

• Assigned cost allocations to budget for each specific construction project.

• Tracked all related cash disbursements to assure that the project would be completed on budget.

• Prepare monthly certifications (AIA) to the Bank for Cash Disbursement.

• Reconciled each unit sold by allocating cost revenues between the lender and the developer.

• Supervised, mentored and motivated a team of 5 JR Accountants and support personnel (10 employees) in the different Section 8 housing projects.

• Used proprietary accounting software.

• Prepared journal entries to General Ledger and Intercompanies for monthly closing.

• Prepared federal and state monthly, quarterly, and annual taxes filed on a timely basis and created an internal control system for accounts payable.

• Prepared statements of the Interim Management Association for each project and managed general office payroll.

• Implemented CAM software (Software for leased communities) to create government Section 8 housing reports.

Interamerican University of PR, San Juan, PR

1992 Bachelor's Degree in Business Administration - Accounting Major

The Landlord Academy, Miami, FL

2009 CPMS-Certified Property Management Specialist

Gold Coast Real Estate, Doral, FL

CAM - Community Association Manager (License Candidate)

National Institute of Health (NIH) – Office of Extramural Research for a current Epilepsy Research Study (Volunteer thru current Job)

02-2011 Protecting Human Research Participants 



• A/P & A/R • Cost Accounting • Internal Controls
• General Ledger • Budget Forecasting • CAM Reconciliation
• Cash Management • Financial Statements • Corporate Taxation
• Commercial leasing • Journal Entries • Record Keeping
• Bank reconciliation • Customer Service • Quality Assurance

Additional Information:
Besides my career, I volunteer for several non for profit institutions and I am the Research coordinator for an Epilepsy Study in Miami with the AT. Still Arizona University.

Provided by: OneBuckResume

Sample Leasing Manager Resume

My life's mission and commitment is to serve customers and the community. I have maintained an excellent performance record and earned a reputation for dedication, teamwork and a roll-up-your-sleeves work ethic.

September 2011 รข€“ Current Assistant General Manager Hampton Inn & Suites

Overseeing and being responsible for the daily operations in behalf of the General Manager/Owner. Essential functions include: Monitoring and controlling daily revenues and expenses, responding to guest's needs, ensuring policies and procedures are in place, supervising associates, interviewing, scheduling training, developing, coaching and counseling, empowering and performance reviews.

May 2010- September 2011 General Manager InTown Suites Extended Stay Hotel

Oversee all functions and day to day operations, office operations, profit loss management, budget, personnel management, hiring, staffing, training, development, motivating staff, all cash handling processes including deposits, bookkeeping, and payroll functions.
Develop expertise on computer operating systems. Identify and manage repair and maintenance issues. Identify capital expenditure needs. Assist with completion of expenditure projects. Identify and follow-up on life and safety issues and inspection issues.
Maximize financial performance through revenue management and pricing recommendations. Meet budgets through P&L analysis and effective cost and inventory control. Assist in preparation of annual budgets.
Monitor competitors for their market and drive sales through local marketing. Maintain positive relationships with all local and government authorities. Assist in recruitment and training of other General Managers.

March 2010-May 2010 Administrative Assistant I (Temp) PBJCAL Workforce & Economic Dev.

Maintained and/or posted documents in an effort to manage the needs of a department. Prepared and/or mailed correspondence or documentation, using various record keeping and documents processing systems (e.g., computerized, paper and pencil copies) in an effort to manage the needs of a department.

June 2008- August 2008 Community Manager (Temp) Southeastern Properties

Managed a 100 unit Section 8 property and a staff of 4. The position entailed overseeing the day to day operations such as leasing, daily bank deposits, turning vacant units, setting up vendors, accounts payable/receivable, marketing the complex, balancing operational and security accounts, delinquent accounts, eviction processing, assigning staff work, schedules, the liaison between the property and the owners. Other duties included interviewing potential employees, hiring, training and the dismissal of employees. I further ensure each employee and tenant comply with the company and HUD rules and regulations.

December 2006-June 2008 Leasing Consultant/Renewal Agent Sawyer Reality & Holding LLC;

- Responsible for scheduling and showing prospects around our property and leasing apartments to clients.
- Set up all our model apartments and purchased anything needed to make it better.
- Negotiated rates with prospects as well as our region for our current tenant's renewals. Managed and maintained all resident and prospect paperwork.
- Designed the newsletter, and all correspondence sent out before the residents. Assisted management with delinquent collections, evictions, purchase order requests, setting up appointments with vendors for make ready apartments and followed-up on each vendor for a P.O.
- Calculated all time cards for the office, pre-walks; posts walk, renewal contracts, and calculated all new rates for tenant renewals. I input data for maintenance requests for tenants and closed work orders when needed. I was also responsible for developing new marketing ideas to ensure high occupancy.

May 2006-December 2006 Claims Processing Specialist Allstate Insurance Company

- Investigated accidents to determine liability, corresponded with customers over the phone, obtained police reports, and negotiated damage settlements.
- Documented claim activity and provided fair settlements or claim resolutions, customer satisfaction and excellent cost management.
- Set claim up for settlement procedures to process claims assigned by Auto Claim Management, Claim Representative, and/or electronic assignments, within approved limits.

October 2002-June 2006 Sales Coordinator/Accts Rec. & Payable Courtyard by Marriott (bhmhw)

- Booking all events, accounts receivable/payable, inside/outside sales, cold/warm calls, collecting all debts current or outstanding, scheduling all meetings, balancing accounts, opening/closing and maintenance all credit accounts, client/customer negotiations, indoor/outdoor catering of events, greeting guests, leadership duties, training, prospecting, routing charges, resolving customer discrepancies and accounting errors.
- Responsible for posting all charges and payments for all events and distributing invoices in a timely manner. Billing representative for all major accounts, weddings, meetings, and public relations.

Associate Degree in Marketing & Management from Southern Junior College of Business.
Currently enrolled in Cornell University studying Human Resources

19 + years of customer service experience.
- 15 + years of leadership experience
- 6 years of corporate hotel sales, direct sales, catering, leadership, and accounts payable/receivable, operations and office management.
- 2.5 years of leasing experience for a 507 unit conventional property and 2 months of Property Management experience for a 100 unit Section 8 community.
- Expertise in planning and marketing inside and outside arenas.
- An uncompromising emphasis on quality and performance.

Provided by: OneBuckResume

Sample Assistant Property Manager Resume

Value Proposition:
Highly personable, self-motivated Customer Service Professional with extensive experience in customer service, my business experience has consisted of; Account management, answering phones, customer service, account payables, account receivables, general ledger, coding, contracts, sales orders, financial reports, purchase orders and bank deposits among various other duties.
Property Management Experience:
I have demonstrated the ability to gain customer trust and provide exceptional follow-up, leading to increased repeat business (resident retention) as well as referral business. I established and executed an effective resident retention plan, including positive customer relations and timely resolution of resident problems. I have demonstrated the ability to handle all issues on my properties without supervision and have acted as Interim Manager on two properties. I managed administrative functions, including ensuring all paperwork is complete and accurate, that all reports and company procedures are accurately and timely followed, supervised all maintenance functions, ensured safe and timely completion. I was responsible for all maintenance inspections and overseeing that all move-ins and move-out reports were completed. I was responsible for leasing office and over-seeing that all duties were completed and provided training when needed and handled all marketing responsibilities.

Liberty Group, Inc. – Customer Service / Leasing Consultant
Contract Assignments (13 months experience)

Pinnacle Realty Group – Interim Manager, Assistant Manager, Leasing Manager
Permanent Position (8 months experience), 436 units, multi-family

Philips Group, Inc., - Manager, Single Family; Assistant Manager, Multi-family
Permanent Position, (5 + years experience) 1 Commercial property, 1 multi-family property of 156 units and a portfolio of 40 single family dwellings

Balmoral Partners – Assistant Manager, Leasing Consultant
Permanent Position, (2 years experience), 152 units, multi-family property

Quail Walk Realty – Assistant Manager, Leasing Consultant
Permanent Position, (3 months experience), 200 unit, multi-family

Westbury Sr. High School – Houston, TX
Houston Community College – Houston, Texas
(I am currently enrolled in College obtaining my Property Management

General Experience / Software:
AMSI, MRI, Rent Roll, Dbase III, MAS 90, Great Plains, Quick Books Pro, Quicken and various other programs.
General/Office Skills: 10-Key by touch/sight, typing 87 wpm, data entry skills – 11,000 to 14,000 kph and various office equipment experiences.

Provided by: OneBuckResume

Sample Office Nursing Resume

To obtain a full time Family Practice or other Office Nurse position using my accquired nursing skills.

2011-Present Hospice Of Southern Illinois Belleville Illinois

Admission Team Supervisor

Coordination of patient and family needs for hospice services
Coordinate of Hospice Medical Director and patients Primary Care Provider for hospice order
Anticipate needs of families prior to admission to hospice

1999-2011 Family Physicians of O’Fallon O’Fallon, Illinois
Registered Nurse to Medical Director, and several physicians of an eight physician family medical practice
Triage Nurse and Medication Refill Coordinator for practice

Provided nursing coverage to include assessment of care and symptoms as well as personal care.
Knowledgeably trained to evaluate all medial symptoms to provide patient treatment services.
Provided patient education on patient treatment/medical issues.
Created Triage position and medication refill process for the practice.
Knowledgeable in writing orders for Medicare and Medicaid patients to obtain insurance approval for desirable medical supplies and medication.
Comprehensive knowledge of reviewing patient charts, and documentation for insurance claims.
Knowledgeable of computer documentation and spreadsheets, and Microsoft office.
Developed strong working relationship with local hospitals for the treatment of family practice patients for admission and follow-up treatment.

1989-1999 Illinois Family Medicine Belleville, Illinois
Registered Nurse

Triaged patients, and assisted physicians in minor surgical procedures and medication administration.
Created practice procedures for processing insurance claims.
Trained in reviewing and assessing patient care from patient charting

1988-1989 Castle Haven Nursing Center Belleville, Illinois
Assistant Director of Nursing

Supervisor of nursing staff
Triaged patients, and medication administration.
Utilization review of Medicare and Medicaid patients

1987-1988 Parkview Colonial Manor O’Fallon, Illinois
Director of Nursing
Supervisor of nursing staff
Triaged patients, and medication administration.
Utilization review of Medicare and Medicaid patients

1986-1987 Deaconess College of Nursing St. Louis, Missouri
Bachelor of Science in Nursing
Belleville Area Community College Belleville, Illinois
1982 – 1985 Deaconess College of Nursing St. Louis, Missouri

Awards and honors
Certified Rehabilitation Nurse
Licensed Registered Nurse in State of Illinois
Received Compassionate Care Scholarship to Deaconess College of Nursing
Vice Chancellors Honors List – Belleville Area College (Fall 1985 and Spring 1986)
Phi Theta Kappa Scholastic Honorary Fraternity (Deaconess College of Nursing)
Member National Honor Society (Four Years – Althoff High School – Belleville, IL)

Phone Traige, assist with minor office procedures, Splinting,casting,Immunizations, EKG's, Calling patients to inform of medical test results, worked with computerized medical records, assist with prescription refills

Provided by: OneBuckResume