Sunday, September 23, 2012

Sample Business Analyst Resume

Objective:
To find a position within a publishing or media related organization in the area of database and business analysis.

I am a seasoned database professional with a marketing background with over 19 years of experience with all aspects of database management. A key player in two successful data migration projects. Created training materials for three databases and conducted comprehensive training sessions for each. Known for always maintaining a positive attitude when faced with a challenge. My strengths include: Project Management, Team Player, Training & Documentation Creation, Communication Skills, Book Industry / Data Compliance Expert and Customer Focused


Experience:
LIPPINCOTT WILLIAMS & WILKINS, Philadelphia, PA 1993-2012
Database Analyst/Developer (2009-2012)
Managed product database that is the repository for all Wolters Kluwer Health product information including electronic, book and journal products. Integral member of project team that worked with in-house technical team and the vendor team of hosted database, to plan migration and integration of data from PACE database to Firebrand’s Title Management System.
• Key member of the team that successfully rolled out the Firebrand Title Management System to all domestic and global publishing teams.
• Integral member of team responsible for decentralizing data management and designing the work flow process.
• Strategic member of team responsible for training users from all publishing groups on how to enter data in the Title Management database.
• Created training and reference materials as required to support educational effort for users
• Responded to support mailbox requests from users regarding data entry issues
• Conducted weekly open support sessions to enable users to gain usage and workflow instruction, as needed.

Database Supervisor (2003-2010)
Responsible for managing a team of catalogue coordinators and copywriters that were responsible for managing data in the corporate database containing over 3,500 books, journals and electronic products.
• Successfully worked with consultants and in-house IT team to develop PACE, a custom web-based database replacement for the legacy DOS based product database.
• Worked with developer and in-house technical team to create interfaces between the PACE database and key business systems such as the Advantage fulfillment system, the Saleslogix customer-relationship management system and lww.com.
• Effectively worked with marketing and editorial teams to gather enhancement requirements for catalogues, marketing collateral and reports.
• Improved catalogue design to reduce production costs.
• Conducted training sessions and developed instructional materials for the use of the PACE database.


Catalogue Coordinator (1993-1996)
Responsible for maintaining product information database of 2,000 plus medical references including books, periodicals and electronic products. Primary purpose of database was to support production of a variety of corporate catalogues and marketing collateral produced throughout the year.
• Successfully launched new corporate database by working with consultant and in-house IT team. The AREV database grew to become the corporate repository of all product information until it was replaced in 2003.
• Managed the production, design and scheduling of the corporate catalogues derived from the data contained in the product database.
• Trained staff on style and copywriting rules for consistent product entry. 


Education:
BA, Communication and English, Rutgers University, New Brunswick, NJ


Skills:
• Strong database management skills including AREV, PACE and Firebrand’s Title Management System.
• Strong computer skills on both PC and Mac Platforms including Microsoft Word, Excel, PowerPoint and Quark.
• Experience with Advantage Fulfillment system, Access.


Provided by: OneBuckResume

Sample Apartment Manager Resume

Objective:
Seeking professional and leadership development opportunities within an progressive organization


Experience:
06/01/11-present

Regional Director
•Responsible for employer’s business
•Provides Leadership
•Maintain budget
•Create action plan for resolving negative issues

04/10/2011-05/31/2011

Vacation Specialist
•Provide vacation planning guidance and information to guests
•Maintaining personal product knowledge of local attraction
•Ensure guest satisfaction were met
•Answer inbound calls
•Reservations and customer service
•Highly motivated self starter who enjoys helping others


04/2001-05/23/2011
JohnAir Express, LLC
John Ashley
404/766-5646

JohnAir Express, LLC

Marion County Office of Family Children
Sherice Duncan
317/202-6411
Indianapolis, Indiana
Public Asst. Caseworker
•Determined eligibility for assistance and aid to families
•Conducted interviews for families
•Assisted families in seeking assistance from other agencies
•Initially trained in ICES, converted cases to ICES system, conducted interviews on ICES database.
01/1999-04/2001
Marion County Office of Family and Children Services

Indianapolis, Indiana
Secretary 3
•Administered the random moment; Pros men in child welfare fiscal reimbursement impact for the Division of Family and Children
•Responsible for maintaining services responds for over 100 staff members; Coordinated payroll for over 100 staff
members which included determining accuracy of A-4’s and reports of overtime. When discrepancies were found, I instructed the supervisors on reappropriate steps t take to correct errors.
•Tracking birth cert., Adoption forms
Notarize all children services forms consent of the welfare of state children well being.

01/1998-01/1999


Marion County Office of Legal Division
Indianapolis, Indiana
Clerk 4
•Administered Notice of change of status
•Court reports
•Memorandum to court, Progress report, Visitation Plans
•Mail court report certified.
•Record request of for legal guardian
•Pulled closed-files
•Affidavit for traveling, Affidavit of Diligent Inquire
•Report on Administrative case review; getting notice to the court and Commercial records, Summons. Pre-Dispositional
reports, abuse reports, Agreed entry





Education:
George Washington High School
Indianapolis Diploma
•Business

University Of Phoenix Phoenix
Associate
•Arts in business
•Human Lifespan Development
•Critical Thinking: Strategies in Decision Making
•Cultural Diversity
•Models of Effective Helping

University Of
Phoenix
Bachelor of Science in Human Services/Management

•Skills for Professional Development
•Communication skills for Human Services Professional
•Management: Theory, Practice and Application
•Organizational Behavior
•Professional, Ethical, and Legal issues in Human Services
•Quality Management and Productivity
•Case Management
•Financial Analysis for Managers
•Advocacy and Mediation
•Technology in Human Services

Skills:
• Managing Difference
• Coping with Stress
• Cultural Diversity
• Ability to operate a computer
• Problem solving



Provided by: OneBuckResume

Sample Real Estate Operations Resume

Objective:
Utilize my experience, skills, strong work ethic, and
integrity to support a corporations goals and
objectives.


Experience:
Effective and accountable in executive roles.
Overcome complex business challenges and make
decisions using experienced-back judgement,
strong work ethic and high integrity. Respected as a
proponent of empowerment and accountability.
Corporate Strategy & Development Specialist.
Characterized as a visionary, strategist and
tactician. Consistent record of delivering
extraordinary results in growth, revenue,
operational performance, and profitability.


Education:
BS, Business Operations, management 


Affiliations:
•Commercial Real Estate Executives
•Construction Professionals Forum
•Finance Club
•The Recruiter Network
•eMarketing Association
•Finance Plus
•Linkedin, FaceBook, Twitter


Skills:
•Time/Motion Study
•JIT Inventory Systems
•Graphic Design
•Cost Controlling
•Quantitative Analysis
•Production Planning
•Production Automation
•Streamlining
•Product Development
•Product Engineering
•Profit Maximization
•Marketing & Sales
•Cost-Accounting
•Requirements Planning
•Computer Applications
•Product Manufacturing
•Heavy Equipment Operator
•Six Sigma Theory
•Computer Software/Hardware (Mac/PC)
•Graphics Design
•Website Design (Flash/html,html5)


Additional Information:
EXPERIENCE & ACHIEVEMENTS
BO-MAR Industries, Inc., Halethorpe, MD -
industrial chemical manufacturing of maintenance &
specialty products

Vice President, Operations & Quality (2007 - 2011)

Provide lean manufacturing operations. Material
Requirements Planning, Sourcing, Material Handling
Requirements, Capacity Requirements Planning.
Developed (SOP’s) Standard Operating Procedures
for manufacturing personnel.

Streamline & Cost Controls:
Reduced packaging lead time from 4 days to 6
hours with an 80% WIP reduction. Reduced direct
labor cost by 75%. Implemented flexible processes
and new technologies.

Home Depot, Owings Mills, MD - mass retailer of
home, garden, & hardware products/services

Expediter (2005 - 2006)

Liaison for installation projects. Implement,
monitor, and controlled At Home Services
Operations. Interacted with contractors, customers
and manufacturers. In charge of all home
installation projects from cradle to grave. Assured
special ordering, material requirements, and
contractor labor scheduling. Responsible for total
project management to meet store level goals.

Profit Maximization, Marketing & Sales:
Investigated recurring problems caused by vendor
issues. Assured store level profitability by launching
investigation and creating credit memo evidence to
create credit memo’s for store level. Saved
thousands of dollars every month by finding errors
caused by suppliers special order errors. Increased
Marketing & Sales by informing customers of
new promotions and upgrading orders leading to
maximizing profitability for Installation Services. In
charge of two departments including Window
Treatments, and Flooring.

Requirements Planning:
Review new installation orders, special orders and
requirements. Review all contractor capabilities.
Review all measurements and planned new
installation projects through scheduling, and
coordinating proper orders, logistics, contractor
pickups, installation dates and times.

Cost Controlling:
Promotional discounts issued from the
manufacturer/vendor/supplier are often
overlooked. The only way for local stores to take
advantage of the savings would be to have a credit
memo issued to the manufacturer. I helped save
the store thousands of dollars by effectively
monitoring the changes in cost as it relates to the
customer’s price.

SEABREEZE MARINE LLC, Baltimore, MD - marine
construction & dredging contractor

Project Manager (2003 - 2004)

Responsible for the overall direction, coordination,
implementation, execution, control and completion
of specific projects ensuring consistency with
company strategy, commitments and goals

Production Planning:
Lead the planning and implementation of projects.
Facilitate the definition of project scope, goals and
deliverables.Assemble and coordinate project staff.
Manage project resource allocation. Plan and
schedule project timelines. Track project
deliverables using appropriate tools. Quality
Assurance. Constantly monitor and report on
progress of the project to all stakeholders.

Marlo Industries, Inc., Jessup, MD - industrial
chemical manufacturer of building maintenance &
specialty products

Operations Manager (1992 - 2002)

Plan, direct, coordinate operations for the entire
company. Responsible for ensuring and improving
the performance, productivity, efficiency and
profitability of departmental and organizational
operations though provision of effective methods
and strategies.

Production Automation:
Saved over $300,000.00 by implementing
refurbished assembly line automation. Carefully
assembled a production line utilizing capacity
requirements planning, sourcing, and engineering.
Designed, planned, implemented, monitored, and
controlled a fully automated assembly line
equipped to handle multi-product production.
Eliminated the necessity of purchasing two
independent assembly lines. Reduced overhead,
direct labor and cost center expenses totaling over
200%. Reduced waste, overspending by
$480,000.00 in direct labor, direct materials, and
factory overhead.
 


Provided by: OneBuckResume

Sample Property Manager Resume

Objective:
• Accounting & Property Management Experience: Track record of performance and contribution in fast-paced environments. Relevant experience includes financial reports, bank reconciliation, account analysis, collections, contract negotiation, operating policies and procedures.
• Academic Qualifications: Interamerican University of Puerto Rico - BBA in Accounting
• Team Leadership: Seventeen-plus years' experience managing and training diverse staff teams.
• Customer Service Delivery: Strong focus on satisfactory customer relations; adept at handling challenging situations.
• Technical Capabilities: Proficient in QuickBooks and Microsoft Office; able to utilize and maintain complex PC spreadsheets and databases. 


Experience:
Two Islands Development Corp and Affiliates, Aventura, FL 2005 to Present
Accountant / Property Manager / Office Manager

• Responsible for general accounting, including lease administration for office building, and high-end residential Interim HOA community in the Aventura area.

• Supervised and train four employees; authorize financial documents; audit internal operations; reinforce standard company policies/procedures; and handle special customer requests.

• In charge of the general accounting for the company, including accounts payable, accounts receivable and payroll. Prepare monthly payroll taxes and sales taxes.

• In charge of lease management: a) Prepare and negotiate LOI; b) prepare standard lease agreement, with any amendments or additional clauses agreed between Landlord and Tenant; c) forward to Attorneys for review; and d) final lease execution; e) coordinate construction at leased space to be completed on time for lease commencement date.

• CAM tracking and reconciliation for annual adjustments to tenant rents. Accomplished to lower CAM everyyear.

• Coordinate all inspections due required by Law (County, State and Federal).

• Maintaining professional relationships with brokers, clients and homeowners.

• Prepare annual budgets for final approval, including comparison with actual expenses.

• Collect all assessments due for the Homeowner Association, as well as payments to vendors and regular maintenance contracts. Verify License and Insurance for all regular contracted. Renegotiate upcoming contracts, request and review different vendors proposals for evaluation.


South Bay Developers Group, LLC. & Seahorse Construction, 2003 to 2005
LLC, Key Biscayne, FL
Accountant

• Tracked all related cash disbursements and create internal controls for all accounting procedures.

• Prepare monthly AIA certifications to Bank for Cash Disbursement in coordination with Engineers and Project Managers.

• Prepared journal entries to General Ledger and Intercompanies for monthly-consolidated financial statements.

• Prepared federal and state monthly, quarterly, and annual taxes filed on a timely basis.

• Managed General Office Payroll, and Human Resources topics.

• Used QuickBooks accounting software


Mora Development Corp. & Affiliated Companies, San Juan, PR 1993 to 2003
Accounting Manager

• Responsible to the financial and accounting functions to build the new $53 million Embassy Suites Hotel® & Casino in Puerto Rico, the first such property for that hotel chain in Puerto Rico.

• Tracked all related cash disbursements to assure that the project would be completed on budget.

• Produced and presented monthly financial statements to owners, bank and Governmental agencies involved in managing and auditing the construction budget of the hotel.

• Assigned cost allocations to budget for each specific construction project.

• Tracked all related cash disbursements to assure that the project would be completed on budget.

• Prepare monthly certifications (AIA) to the Bank for Cash Disbursement.

• Reconciled each unit sold by allocating cost revenues between the lender and the developer.

• Supervised, mentored and motivated a team of 5 JR Accountants and support personnel (10 employees) in the different Section 8 housing projects.

• Used proprietary accounting software.

• Prepared journal entries to General Ledger and Intercompanies for monthly closing.

• Prepared federal and state monthly, quarterly, and annual taxes filed on a timely basis and created an internal control system for accounts payable.

• Prepared statements of the Interim Management Association for each project and managed general office payroll.

• Implemented CAM software (Software for leased communities) to create government Section 8 housing reports.



Education:
Interamerican University of PR, San Juan, PR

1992 Bachelor's Degree in Business Administration - Accounting Major



The Landlord Academy, Miami, FL

2009 CPMS-Certified Property Management Specialist


Gold Coast Real Estate, Doral, FL

CAM - Community Association Manager (License Candidate)

National Institute of Health (NIH) – Office of Extramural Research for a current Epilepsy Research Study (Volunteer thru current Job)

02-2011 Protecting Human Research Participants 


Affiliations:
None


Skills:
CORE COMPETENCIES

• A/P & A/R • Cost Accounting • Internal Controls
• General Ledger • Budget Forecasting • CAM Reconciliation
• Cash Management • Financial Statements • Corporate Taxation
• Commercial leasing • Journal Entries • Record Keeping
• Bank reconciliation • Customer Service • Quality Assurance


Additional Information:
Besides my career, I volunteer for several non for profit institutions and I am the Research coordinator for an Epilepsy Study in Miami with the AT. Still Arizona University.



Provided by: OneBuckResume

Sample Leasing Manager Resume


Objective:
My life's mission and commitment is to serve customers and the community. I have maintained an excellent performance record and earned a reputation for dedication, teamwork and a roll-up-your-sleeves work ethic.

Experience:
September 2011 รข€“ Current Assistant General Manager Hampton Inn & Suites

Overseeing and being responsible for the daily operations in behalf of the General Manager/Owner. Essential functions include: Monitoring and controlling daily revenues and expenses, responding to guest's needs, ensuring policies and procedures are in place, supervising associates, interviewing, scheduling training, developing, coaching and counseling, empowering and performance reviews.

May 2010- September 2011 General Manager InTown Suites Extended Stay Hotel


Oversee all functions and day to day operations, office operations, profit loss management, budget, personnel management, hiring, staffing, training, development, motivating staff, all cash handling processes including deposits, bookkeeping, and payroll functions.
Develop expertise on computer operating systems. Identify and manage repair and maintenance issues. Identify capital expenditure needs. Assist with completion of expenditure projects. Identify and follow-up on life and safety issues and inspection issues.
Maximize financial performance through revenue management and pricing recommendations. Meet budgets through P&L analysis and effective cost and inventory control. Assist in preparation of annual budgets.
Monitor competitors for their market and drive sales through local marketing. Maintain positive relationships with all local and government authorities. Assist in recruitment and training of other General Managers.

March 2010-May 2010 Administrative Assistant I (Temp) PBJCAL Workforce & Economic Dev.

Maintained and/or posted documents in an effort to manage the needs of a department. Prepared and/or mailed correspondence or documentation, using various record keeping and documents processing systems (e.g., computerized, paper and pencil copies) in an effort to manage the needs of a department.

June 2008- August 2008 Community Manager (Temp) Southeastern Properties

Managed a 100 unit Section 8 property and a staff of 4. The position entailed overseeing the day to day operations such as leasing, daily bank deposits, turning vacant units, setting up vendors, accounts payable/receivable, marketing the complex, balancing operational and security accounts, delinquent accounts, eviction processing, assigning staff work, schedules, the liaison between the property and the owners. Other duties included interviewing potential employees, hiring, training and the dismissal of employees. I further ensure each employee and tenant comply with the company and HUD rules and regulations.

December 2006-June 2008 Leasing Consultant/Renewal Agent Sawyer Reality & Holding LLC;

- Responsible for scheduling and showing prospects around our property and leasing apartments to clients.
- Set up all our model apartments and purchased anything needed to make it better.
- Negotiated rates with prospects as well as our region for our current tenant's renewals. Managed and maintained all resident and prospect paperwork.
- Designed the newsletter, and all correspondence sent out before the residents. Assisted management with delinquent collections, evictions, purchase order requests, setting up appointments with vendors for make ready apartments and followed-up on each vendor for a P.O.
- Calculated all time cards for the office, pre-walks; posts walk, renewal contracts, and calculated all new rates for tenant renewals. I input data for maintenance requests for tenants and closed work orders when needed. I was also responsible for developing new marketing ideas to ensure high occupancy.

May 2006-December 2006 Claims Processing Specialist Allstate Insurance Company

- Investigated accidents to determine liability, corresponded with customers over the phone, obtained police reports, and negotiated damage settlements.
- Documented claim activity and provided fair settlements or claim resolutions, customer satisfaction and excellent cost management.
- Set claim up for settlement procedures to process claims assigned by Auto Claim Management, Claim Representative, and/or electronic assignments, within approved limits.

October 2002-June 2006 Sales Coordinator/Accts Rec. & Payable Courtyard by Marriott (bhmhw)

- Booking all events, accounts receivable/payable, inside/outside sales, cold/warm calls, collecting all debts current or outstanding, scheduling all meetings, balancing accounts, opening/closing and maintenance all credit accounts, client/customer negotiations, indoor/outdoor catering of events, greeting guests, leadership duties, training, prospecting, routing charges, resolving customer discrepancies and accounting errors.
- Responsible for posting all charges and payments for all events and distributing invoices in a timely manner. Billing representative for all major accounts, weddings, meetings, and public relations.

Education:
Associate Degree in Marketing & Management from Southern Junior College of Business.
Currently enrolled in Cornell University studying Human Resources

Skills:
19 + years of customer service experience.
- 15 + years of leadership experience
- 6 years of corporate hotel sales, direct sales, catering, leadership, and accounts payable/receivable, operations and office management.
- 2.5 years of leasing experience for a 507 unit conventional property and 2 months of Property Management experience for a 100 unit Section 8 community.
- Expertise in planning and marketing inside and outside arenas.
- An uncompromising emphasis on quality and performance.


Provided by: OneBuckResume

Sample Assistant Property Manager Resume

Objective:
Value Proposition:
Highly personable, self-motivated Customer Service Professional with extensive experience in customer service, my business experience has consisted of; Account management, answering phones, customer service, account payables, account receivables, general ledger, coding, contracts, sales orders, financial reports, purchase orders and bank deposits among various other duties.
Property Management Experience:
I have demonstrated the ability to gain customer trust and provide exceptional follow-up, leading to increased repeat business (resident retention) as well as referral business. I established and executed an effective resident retention plan, including positive customer relations and timely resolution of resident problems. I have demonstrated the ability to handle all issues on my properties without supervision and have acted as Interim Manager on two properties. I managed administrative functions, including ensuring all paperwork is complete and accurate, that all reports and company procedures are accurately and timely followed, supervised all maintenance functions, ensured safe and timely completion. I was responsible for all maintenance inspections and overseeing that all move-ins and move-out reports were completed. I was responsible for leasing office and over-seeing that all duties were completed and provided training when needed and handled all marketing responsibilities.


Experience:
Employment:
Liberty Group, Inc. – Customer Service / Leasing Consultant
Contract Assignments (13 months experience)

Pinnacle Realty Group – Interim Manager, Assistant Manager, Leasing Manager
Permanent Position (8 months experience), 436 units, multi-family

Philips Group, Inc., - Manager, Single Family; Assistant Manager, Multi-family
Permanent Position, (5 + years experience) 1 Commercial property, 1 multi-family property of 156 units and a portfolio of 40 single family dwellings

Balmoral Partners – Assistant Manager, Leasing Consultant
Permanent Position, (2 years experience), 152 units, multi-family property

Quail Walk Realty – Assistant Manager, Leasing Consultant
Permanent Position, (3 months experience), 200 unit, multi-family


Education:
Education:
Westbury Sr. High School – Houston, TX
Houston Community College – Houston, Texas
(I am currently enrolled in College obtaining my Property Management


Skills:
General Experience / Software:
AMSI, MRI, Rent Roll, Dbase III, MAS 90, Great Plains, Quick Books Pro, Quicken and various other programs.
General/Office Skills: 10-Key by touch/sight, typing 87 wpm, data entry skills – 11,000 to 14,000 kph and various office equipment experiences.


Provided by: OneBuckResume

Sample Office Nursing Resume

Objective:
To obtain a full time Family Practice or other Office Nurse position using my accquired nursing skills.


Experience:
2011-Present Hospice Of Southern Illinois Belleville Illinois

Admission Team Supervisor

Coordination of patient and family needs for hospice services
Coordinate of Hospice Medical Director and patients Primary Care Provider for hospice order
Anticipate needs of families prior to admission to hospice



1999-2011 Family Physicians of O’Fallon O’Fallon, Illinois
Registered Nurse to Medical Director, and several physicians of an eight physician family medical practice
Triage Nurse and Medication Refill Coordinator for practice

Provided nursing coverage to include assessment of care and symptoms as well as personal care.
Knowledgeably trained to evaluate all medial symptoms to provide patient treatment services.
Provided patient education on patient treatment/medical issues.
Created Triage position and medication refill process for the practice.
Knowledgeable in writing orders for Medicare and Medicaid patients to obtain insurance approval for desirable medical supplies and medication.
Comprehensive knowledge of reviewing patient charts, and documentation for insurance claims.
Knowledgeable of computer documentation and spreadsheets, and Microsoft office.
Developed strong working relationship with local hospitals for the treatment of family practice patients for admission and follow-up treatment.


1989-1999 Illinois Family Medicine Belleville, Illinois
Registered Nurse

Triaged patients, and assisted physicians in minor surgical procedures and medication administration.
Created practice procedures for processing insurance claims.
Trained in reviewing and assessing patient care from patient charting



1988-1989 Castle Haven Nursing Center Belleville, Illinois
Assistant Director of Nursing

Supervisor of nursing staff
Triaged patients, and medication administration.
Utilization review of Medicare and Medicaid patients


1987-1988 Parkview Colonial Manor O’Fallon, Illinois
Director of Nursing
Supervisor of nursing staff
Triaged patients, and medication administration.
Utilization review of Medicare and Medicaid patients


Education:
Education
1986-1987 Deaconess College of Nursing St. Louis, Missouri
Bachelor of Science in Nursing
1985-1986
Belleville Area Community College Belleville, Illinois
1982 – 1985 Deaconess College of Nursing St. Louis, Missouri


Affiliations:
Awards and honors
Certified Rehabilitation Nurse
Licensed Registered Nurse in State of Illinois
Received Compassionate Care Scholarship to Deaconess College of Nursing
Vice Chancellors Honors List – Belleville Area College (Fall 1985 and Spring 1986)
Phi Theta Kappa Scholastic Honorary Fraternity (Deaconess College of Nursing)
Member National Honor Society (Four Years – Althoff High School – Belleville, IL)


Skills:
Phone Traige, assist with minor office procedures, Splinting,casting,Immunizations, EKG's, Calling patients to inform of medical test results, worked with computerized medical records, assist with prescription refills
 


Provided by: OneBuckResume

Sample Registered Nurse Resume

Objective:
Outstanding and compassionate Nursing professional with a heart for patients and extensive experience demonstrating a consistent track record of excellent patient care, supervisory results, and patient advocacy skills. A highly organized problem solver and effective communicator that builds teamwork, as well as possessing the initiative and dedication to exceed goals and meet needs.


Experience:
EMPLOYMENT HISTORY

Registered Nurse Case Manager May 2008 to January 2012 Universal American Insurance Weston, FL

• Telephonic case management for a Medicare Advantage PPO and PFFS products; performing daily the essential functions of case management including HEDIS.
• Patient Advocate
• Responsible for outbound calls to assess members' health status.
• Develop and evaluate members treatment plans to ensure they receive needed services.
• Disease Management including educating the member on their disease processes, procedures and medical care.
• Medication Education.
• Patient care coordination and collaboration with other health care providers for better member outcomes.
• Educate on health care benefits and rights.
• Utilization review for authorization of potential services (home health, DME, etc) and concurrent review.
• Experience with use of Interqual Program for Utilization review criteria.
• Health and Wellness education/coaching by providing reinforcement and encouragement to members in order for them to make healthy lifestyle changes.
• Documenting and track case management outcomes.
• Discharge planning.
• Quality Improvement activities.
• Utilization of computerized clinical data entry system.
• Medical records use/documentation via Facets and Trizetto Products.
• Clinical case review presentation





Registered Nurse Clinical Consultant April 2007 to May 2008 Wellness Resource Center- Delray Beach, FL


• Conducts nursing assessments of patients and initiates nursing treatment plan.
• Administration of medications & processing of laboratory requests.
• Evaluates & documents the efficacy of treatments and/or medications taken.
• Presents patient-oriented education lectures.
• Functions as a team member and patient advocate.
• Provides appropriate nursing care in support of other program activities.
• Orders, receives & distributes pharmaceuticals & medical supplies as necessary.
• Medical Records input and documentation.


Registered Nurse Supervisor July 2006 to May 2008 Caregivers of America, Tamarac, FL


• Responsible for patient care plans, as well as educating patients and their families in home and overall health care.
• Supervised, scheduled, trained and motivated Home Health aides in the field.
• Educate patients on medical terminology, treatment, and procedures.
• Collaborate with doctors and the agency in patient care planning and management.
• Monitored necessary supplies and replenished as needed.
• Medical Records input and documentation.


Geriatric Care Manager January 2000 to July 2006 American Eldercare Solutions, Boca Raton, FL


• Provides appropriate education to patients and families based on identified learning needs.
• Assessment, treatment plans and interventions on the behalf of client and family.
• Disease Management.
• Coordinate and collaborate care.
• Market and provide customer service.
• Patient Advocate
• Develop and evaluate members treatment plans to ensure they receive needed services.
• Disease Management including educating the member on their disease processes, procedures and medical care.
• Medication Education

Registered Nurse Partial Hospitalization Manager May 1997 to December 1999 Fair Oaks Psychiatric Hospital, Delray Beach, FL

• Responsible for managing outpatient psychiatric patient care of unit and case management.
• Coordinated care with psychiatrist and social worker including treatment team meetings.
• Implementation of nursing and psychosocial assessment and treatment plans.
• Developed and implemented clinical care procedures.
• Ensured compliance of standards of care and participated in quality improvement process.
• Didactic groups to instruct and educate both patients and families.
• Discharge planning.

Registered Nurse Partial Hospitalization Manager July 1996 to May 1997 Sandal foot Community Mental Health Center, Boca Raton, FL

• Responsible for managing outpatient psychiatric patient care of unit and case management.
• Coordinated care with treatment team.
• Implementation of nursing and psychosocial assessment and treatment plans.
• Developed and implemented clinical care procedures.
• Ensured compliance of standards of care and participated in quality improvement process.
• Didactic groups to instruct and educate both patients and families.
• Discharge planning.

Registered Staff Nurse- Adult, Adolescent, Geriatric and Addictions Inpatient Unit January 1992 to July 1996. The Retreat Psychiatric Hospital, Sunrise, FL

• Responsible for the completion of nursing assessments, treatment plans, medication administration and discharge planning.
• Supervision of Mental Health technicians.
• Ensured compliance of standards of care.
• Provide education to patients regarding their treatment, medications and nutrition.


Registered Staff Nurse- Adult Intensive Psychiatric Unit February 1992 to June 1996 St. Mary's Hospital-Psychiatric Pavilion, West Palm Beach, FL

• Initiate nursing assessments, treatment plans, administration of medications.
• Supervision of mental health technicians.
• Provide education to patients regarding their treatment, medications and nutrition.
• Discharge planning.
• Crisis Intervention.





Education:
Master in Nursing- Excelsior College Currently Enrolled Expected 05/2013
Master of Arts in Counseling Montclair University
Bachelor of Arts Psychology Hunter College
Associates of Science in Nursing Palm Beach Community College- RN
Certification of Completion Bergen County Technical School NJ LPN


Affiliations:
Current Licensures and Certification
Registered Professional Nurse Florida RN 2962682
Registered Professional Nurse Pennsylvania RN 630066
Registered Professional Nurse Maine RO 59665
American Heart Association Basic Life Support 2011
Certified Case Manager 2010 Commission for Case Manager Certification

Awards & Recognition
Company Wide Case In Point Platinum Award in Case Management April 2010

Professional Affiliations
American Nurses Association
Case Management Society of America (CMSA)
South Florida Chapter of CSMA


Additional Information:
Professional Development
Wellcoaches Training 2011
Case Management Society of America March 2010
Communications & Staff Training Committee May 2010
Quality Improvement Committee- Focus on Congestive Heart Failure May 2010
National Association of Professional Geriatric Care Managers January 2000 



Provided by: OneBuckResume

Sample Licensed Nurse Resume

Objective:
Seeking full time employment where I can utilize my great patient interaction,expand my nursing skills, and experiences. 


Experience:
View Heights Hospital-
12619 South Avalon Avenue, Los Angeles CA 90061- (323)757-1881
Charge Nurse (Acute Mental Health)
Employed 05/2011- 01/2012

American United Home Health-
13111 Ventura Blvd #200, Studio City CA 91604- (818)386-6358
Licensed Vocational Nurse (Pediatric home health)
Employed 03/2011-06/20111

Med Staff Local-
1915 Orangewood Blvd, Suite 110, Orange CA 928680- (866)633-0929
Certified Nurse Assistant (Acute Care)
Employed 10/2010-03/2011

MGA Healthcare-
879 West 190th St. #260, Gardena CA 90248- (310)324-5591
Certified Nurse Assistant (Acute Care)
Employed 03/2009- 06/2009

Royal Oaks Care Center-
3565 East Imperial Hwy, Lynwood CA 90262- (310) 638-9377
Certified Nurse Assistant (Rehabilitation and Long term care)
Employed 02/2008-03/2009

Maxim Healthcare-
1515 West 190th St., Gardena CA 90248- (310)768-0088
Certified Nurse Assistant (Acute Care)
Employed 08/2006-11/2007

St. Ernes Healthcare-
527 West Regent Blvd, Inglewood CA
Certified Nurse Assistant (Acute Mental Health)
Employed 08/2005-08/2006


Education:
American Career College
Anaheim, California
Vocational Nursing Diploma

Maxine Waters Employment Preparation Center
Los Angeles, California
Nursing Assistant/Home Health Aide Diploma

Gahr High School
Cerritos, California
High School Diploma 


Skills:
•Licensed to practice as a LVN issued by the Board of Vocational Nursing

•11 months working as a LVN; Providing quality patient care within my scope of practice, medication administration, dressing changes, performing procedures, and patient teaching

•Phlebotomy and intravenous therapy certification

•BLS certification

•Hospital Fire and Life safety certification


Provided by: OneBuckResume

Sample LPN Resume

Objective:
To provide quality skilled nursing care to clients in a long term care, skilled nursing care or home care setting.


Experience:
I have over two years of experience as a nurse in long term care, skilled nursing, along with adult and pediatric home healthcare experience. 


Education:
District 1199 C Training and Upgrading Fund. Philadelphia, PA Practical Nurse Program.
Northeastern Hospital School of Nursing. Philadelphia, PA RN Program.
Community College of Philadelphia. Nursing Prerequisites.
Delaware Valley School of Medical and Dental Assistants. Philadelphia, PA
Medical Assistant Program. 


Affiliations:
LPN.


Skills:
Licensed Practical Nurse. Caring for clients in long term care and skilled nursing facilities. IV Certified. CPR/BLS Certified. My skills are care of feeding tubes,including G and J, tubes, also bolus feedings, and flushes. Stoma care of G nad J tubes. Medication administration, VS, ADL's Glucose Testing, Insulin administration, injections; Pneumonia, Flu, and Heparin injections, Veinipuncture, Urine lab testing, assisting with exams and procedures in specialty offices and at a hospital. PPD testing. Oxygen therapy, Nebulizer treatments, Emergency care, CPR/BLS support and ambu bag therapy. Skin Assessments, wound care, Trach Care, including suctioning, removal and replacing of trach tubes. Ventilator Therapy. Coughalator, Ostomy Care. Care of PICC lines, IV infusions, including IV pumps, Nurses notes, Patient charting; including Mars and Tars, filing, TVO's, Admissions, Discharges, Incident reports. Lab Reports; including critical labs, stocking of supplies, computers and fax machine. Care of Pediatric and adult clients in a home care setting and preschool. Skills include seizure care, precautions, safety measures, hoyer lift, ADL's, VS, Trach care, suctioning, Neb. Tx's, Med administration, including emergency meds,i.e. Diastat and Epi-pen. Glucose Testing and Insulin Therapy. Documenting including use of 485, client Teaching and Care Plans. 


Additional Information:
I have a vast array of experience including working as an LPN, also as a Medical Assistant in Internal Medecine, Urology, and Dermatology. I also was a nurses aide in a hospital before i became a nurse. I worked on a post-op floor, emergency room and also in maternity. I continue to grow professionally and I am working on finishing my credits to become an RN.


Provided by: OneBuckResume

Sample RN Resume

Objective:

Have recently retired and desire to work from home. I want to obtain a position as a Registered Nurse that utilizes my knowledge and skills learned over 19 years of experience in long term care. 


Experience:

Director of Nursing
3/2012 – 9/2012; Heartland of Piqua, Piqua, Ohio
Director of Nursing
11/2011 – 2/2012; Mercy McAuley Center, Urbana, Ohio
Director of Nursing & ADNS
4/2008 - 11/2011; Forest View Care and Rehabilitation, Dayton, Ohio
Unit Manager and ADON
6/2005 – 4/2008; New Lebanon Care and Rehabilitation, New Lebanon, Ohio
RN Supervisor and Unit Manager
2/2002 - 6/2005; Troy Care and Rehabilitation Center, Troy, Ohio
MDS Coordinator and Charge Nurse/ADON/Unit Manager
5/2000 - 1/2002; Heartland of Piqua, Piqua, Ohio


Skills:

• Manage nursing operations of SNF with100 to 129 beds
• Oversee the attendance and daily staffing of the facilities
• Manage PPD for Nursing departments
• Oversee staff education and in-servicing for the facilities
• Assist current MDS coordinators with clinical Competencies related to ADL coding
• Have working knowledge of entire MDS assessment
• Have completed all required training; PCC, AIS, Rugs IV, and MDS
• Completed case management for managed care residents
• Provided direct care to residents
• Coordinated continuing education programs for nursing
• Provided guidance and direction to staff to ensure compliance with Ohio Department of Health regulations
• Provided assistance to charge nurses
• Assisted with direct care, skin assessments, weights and wound care
• Provided customer service to families and residents as needed



Provided by: OneBuckResume

Sample Nurse Aid Resume

Objective:
Dedicated, service-focused professional
seeking to transition into healthcare as a
nursing assistant.


Experience:
• C.N.A. certified
• Highly motivated to launch nursing
career, future goals include education
leading to NA certification and,
ultimately, and RN license.
• Activities of Daily Living
• Reliable worker the ability to quickly
learn new concepts and skills.
• Experience caring for terminally ill
cancer patient.
• Follow directions well and can work
with minimum supervision
• Backed by a solid work history,
reputation as a team player and passion
for helping others.


Education:
EDUCATION/ADDITIONAL TRAINING
Sunrise Senior Living
Lenexa, Ks
C. N. A.
April 2011 - Present
Rescare/Homecare
Overland Park, Ks
C.N.A./Homemaker
March-May 2011
Johnson County Community College
Overland Park, Ks
Career Preparation Workshop
December 2010
Midwestern College
Overland Park, Ks
C.N.A. certification
December 2010
Johnson County Workforce Partnership
Overland Park, Ks
Silver Work Ready Certificate
August 2010


Skills:
• Demonstrated the ability to interact
with customers from diverse cultures and
backgrounds.
• Transformed “difficult” customers
into loyal, repeat guests by leveraging
strengths in premium service delivery
and ability to find win-win resolutions.
• Commended for multi-tasking
abilities; frequent assigned the largest
section of restaurant during peak dining
hours.
• Recognized for superior
performance and dedicated service
commitment through awards as
“Employee of the Month.”
• Shared joint responsibility (along
with grandmother) for the care of
terminally ill relative suffering from
cancer.
• Learned the basics of assessing
patient vital signs under the tutelage of
home healthcare nurse.
• Assisted nursing staff with all
aspects of daily care, including bathing,
feeding, and dressing
• Helped to ensure relatives last year
was comfortable, dignified and enriching
a possible



Provided by: OneBuckResume

Sample Certified Nurse Assistant Resume

Objective:
I am a certified Nurse Assistant & Medical Assistant with huge experience in performing patient care. Looking for a career with growth.


Experience:
Nurse Finders San Diego, CA May 2012- Present
nurse Assistant/ Sitter
Assigned to a patient for the day. I sit with the patient, check vitals and make sure they are safe from harming themselves or others around. Take care of the person when the family isn’t able to be there.

Kaiser Permanente La Mesa, CA February 2004- September 2010
Medical Office Assistant II
I performed administrative and clinical duties such as, Vitals, preparing rooms, special procedures under the direction of physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination and assisting with Dermatology minor surgery.

Professional Satellite (DIRECTV) March 2003- January 2005
Customer Service Operator
Call center environment to assist customers via telephone regarding their Satellite dish. Answer commonly asked questions, change customers personal details and transfer calls to other departments if needed.


Education:
National City/ Chula Vista Adult School – Healthcare Essentials/ Nurse Assistant “Certified”
Completed November 2011
Foothills Adult School – El Cajon, CA - General Education
Graduated December 2011
United Education Institute – Medical Assistant
Graduated November 2002


Skills:
Knowledge of word, excel, outlook, access, Main frame, Opas/ Opad & Hyperspace (Health connect).
CPR/ First aid certified



Provided by: OneBuckResume

Sample Medical Field Resume

Objective:
Overall background of working with children ages 0-19 years of age, supported by experience as a pharmacy technician, medical assistant, certified nursing assistant, demonstrating knowledge of medical terminology, legal documents, security and nephrology . 


Experience:
2009-Present Youth Advocate, Chicago’s Youth Advocate Program
Advocated Youth and families during court proceedings, educational hearings, develop safety
Plans, Health and Social support, legal assistants, employment assistants and social functions.


2002-2009 PHARMACY TECHNICIAN, Kedzie & Madison Drugs, Chicago, Illinois
PHARMACY EXTERN
Advanced rapidly from part-time, work study position to permanent, full time employment to serve as main technician at front-end, drop-off window. Functions ranged from inputting prescription data into system and verifying accuracy of medications and labeling using NBC number system, to monitoring inventory, placing orders and preparing powder medications. Earned consistent commendations from store owner for jumping in to provide assistance, for maintaining a high level of accountability, and contributing to building a congenial atmosphere within a fast-paced, high volume environment.

2000-2002 CERTIFIED NURSE ASSISTANT, Sacred Heart Nursing Home, Chicago, Illinois
Shared responsibility for 24 clients while rotating through various units at 3-story, long term care facility providing nursing and mental health services to residents, from youth to senior adults.


Education:
2009-2009 Legal Assistant Training, Lang & Associates, Chicago, Illinois (completion, January, 2010)
Coursework included: Drafting and Filing Legal Documents
Service of Process
Performing Legal Research

2001-2008 A.A., Health Sciences, Malcolm X College, Chicago (anticipated, 2009)
Coursework included: Introduction to Nephrology (101-106)
Introduction to Renal Dialysis (201-206)
Introduction to Dializers (207-208)
Extern Experience: Kedzie & Madison Drugs, Chicago

2003 Certificate of Completion, Medical Assistant Program, School of Health Careers, Chicago
Coursework included: Phlebotomy, Billing/Coding, EKG
Extern Experience: San Pablo Medical Center, Chicago

2001 Certificate of Completion, CNA Program, Harold Washington College, Chicago


Skills:
Overall background of working with children ages 0-19 years of age, supported by experience as a pharmacy technician, medical assistant, certified nursing assistant, demonstrating knowledge of medical terminology, legal documents, security and nephrology. 



Provided by: OneBuckResume

Sample Talent Scout Resume


Objective:
Seeking a position that will offer office experience and enhance my interpersonal skills to prepare for future goals in working behind the scenes of the entertainment industry.

Experience:
May 2004- to current date
The Office of John R. Dana
o Work as an asset collector.
- Collecting debts;
- locating assets;
- freezing bank accounts and ;
- scheduling depositions.
o Receptionist.
- Secretarial work;
- data entry;
- preparing legal forms such as judgments, restraints, subpoenas, retainer agreements, conditional releases, unconditional releases;
- keep attorney and staff on schedule;
- speaking with clients and;
- assist staff with client intakes and consultations.

March 2003-August 2003
Fiji Water Company
o Assistant supervisor, organizing promotional events in Manhattan, Long Island and Brooklyn.
o Head of the sampling staff, entailing the responsibility of hiring or firing employees.

June 1998- June 2002
Supervising Manager at Roza Gold Manufacturing.
o Supervised five to nine employees.
o Organized meetings with other jewelry factory owners.
o Responsible for hiring and firing employees.
o Weighed in and out gold merchandise.
o Worked at the sister store Daughter and Son.


Education:
Current student at New York University
o Master of Science Public Relations and Corporate Communications.
Graduate of St. Johns University
o Bachelor of Science in Legal Studies, May 2005
o GPA: 3.5/4.0
o Member of the National Honor Society.


Skills:
Organized and detailed-oriented.
Work independently or as a team member.
Work efficiently under pressure.
Computer skills
o Microsoft Windows 95/98/ME/2000/XP;
o Word Perfect and;
o PowerPoint.
Fluent in Russian and knowledgeable in Hebrew and Polish.


Provided by: OneBuckResume

Sample Acting Resume

Objective:
Highly motivated, versatile, and
talented professional offering
progressive experience in modeling,
acting, and public relations;
complemented with strong professional
training background. Show competency in
providing assistance in public relations
campaigns and significant events to
promote favorable publicity. Well-versed
in building and establishing positive
relationship with individuals of diverse
cultures and organizational background.
Possess excellent communication and
listening skills, including remarkable
ability to engage in effective oral
advocacy. Proven ability to multitask in
fiercely competitive and fast-paced
environments. Multilingual in English,
Italian, and Spanish languages. Willing
to travel and relocate.


Experience:
PROFESSIONAL EXPERIENCE

FREELANCE MODEL ~ SELF-EMPLOYED, NEW
YORK, NY SEP 2009–PRESENT

- Displayed the latest in clothing
designs for various elite fashion
companies, such as Hermes, Louis
Vuitton, L’Oreal, and Christian Dior
- Hosted and facilitated exclusive
special events including private
functions of a well known financier
- Commended as an attractive,
photogenic, and charismatic professional
with exceptional voice tonality
- Demonstrated proven ability to
portray different moods by changing
expressions or poses
- Participated and posed for a
portfolio building symposium in April
2010 for multiple professional
photographers in Philadelphia,
Pennsylvania area
http://www.modelmayhem.com/portfolio/164
9671

MODEL ~ ASHCROFT EYEWEAR
http://www.ashcroft.us/lookbook, NEW
YORK, NY
FALL 2010

- Worked collaboratively with
photographers, fashion coordinators,
directors, producers, stylists, make-up
artists, other models, and clients to
produce the desired looks, and to finish
photo shoots on schedule

INTERN ~ WBCB 1490 RADIO STATION
(MERRILL REESE RADIO STATION),
LEVITTOWN, PA APR 2008–MAY 2008

- Acquired skills and proficiency
by working with on-air talent,
brainstorming new ideas, and
communicating with clients and
advertisers
- Conceptualized and developed
news stories, and provided information
on all elements aired during broadcast,
such as musical selections and station
promotions
- Prepared and delivered public
service / community announcements,
gathering and rewriting materials so
that they will convey required
information and fit specific time slots
- Rendered assistance to highly
experienced on-air team in announcing
musical selections and stations breaks,
as well as in accepting requests from
listening audience 


Education:
EDUCATION

COURSEWORK IN COMMUNICATIONS ~ Pace
University, New York, NY: Sep 2008–Sep
2010
Honors in Italian


Affiliations:
-----


Skills:
-----


Additional Information:
PROFESSIONAL TRAINING


NEW YORK FILM ACADEMY ~ NEW YORK, NY
JAN 2007 AND 2009

- Gained comprehensive knowledge
in modern on-camera acting techniques
and time-honored theatrical traditions
- Demonstrated in-depth knowledge
and experience with the art and craft of
acting for film, television, and
production
- Earned extensive experience with
multiple modern and classical approaches
to performance, script interpretation,
and character formation

WILLIAM ESPER STUDIO ~ NEW YORK, NY
FALL 2010

- Completed the studies and
practiced the Sanford Meisner technique,
Alexander technique, and Argentine Tango
- Participated in voice and speech
classes including mask acting and
movement workshops



ACTIVITIES

- President / Treasurer of Junior
Statesmen of America / Model UN
- Received three (3) “Best
Speaker” awards for displaying
exceptional public speaking skills
- Volunteer / Organizer for a
small winter warm clothing drive within
the community, and donated to local
homeless shelter in Philadelphia for
multiple years



TECHNICAL PROFICIENCY

- Microsoft Office Suite: Word,
PowerPoint, and Excel



Provided by: OneBuckResume

Sample Pharmacist Resume

OBJECTIVE
To secure a career-oriented position in pharmacy technician.

QUALIFICATION PROFILE

Highly Organized, dedicated with a positive attitude Proven ability to run a smooth efficient operation. Team player with proven leadership qualities Strength in assessing people’s needs and priorities. Fully Charged customer service with a track record of accuracy. Self motivated, highly reliable.

PROFESSIONAL EXPERIENCE

Deck cadet on cargo ship Feb.1986 to Aug.1989 
Gulf East shipping co. Hong Kong
Assisting duty officers on navigation bridge.
Assisting chief officer in cargo loading.
Learning deck work and studies for class mate exam under supervision of captain.
3rd. officer Aug.1990 to July 1995
Delta shipping co. singapure 
Navigation on bridge at sea 
Cargo watch on ports
Keep up to date all lifesaving appliyances and to trained other members of crew their operation. On captains order do the fire drills and trained other crew their duties in case of fire.
Cashier Aug.1995 to June 1999
Big C convenient store on Industrial road Dallas
Customer service 
Cash register Cashier July1999 to June2010
Zang food mart atzang blvd. Dallas
Stocking 
Cash register
Customer service

Sales person July2010 to Dec.2010
Metro pcs Sherman Tx
Program New cell phone 
Warranty 
Cashier Sept.2011 to june2012
Customer service
Cash register
Stocking 

Education Background 

High school from Karachi 1981
College from Ship owners Govt. college Karachi 1983 
Equivalent Bachelors in nautical science from Pakistan Marine Academy 1985 
Class 4 Certificate of competency from Pakistan Ministry of Communication 1990
Pharmacy technician ptcb from pearson center 07/11/2012 


Provided by: OneBuckResume

Sample Pharmacy Technician Resume

Objective:
To obtain a position with an established and respectable pharmacy where professional growth is of high priority.


Experience:
Omnicare Pharmacy, Hayward, California
8/11 – 10/11
Pharmacy Technician
Externship: 240 hours
Responsibilities included labeling and filling prescriptions in bubble packs and vials, back ordered medications, compounding, filled IV prescriptions and observed IV infusion, received and shelved daily inventory and pre-packed medications, manifested and prepared medications for delivery.

In-Home Support Services, Oakland, California
6/10 – 8/11
In-Home Care Provider
Responsibilities included personal care, personal safety, meal preparations, grocery shopping, household maintenance, travel support (includes doctor visits and other appointments), companionship, prescription administration and maintenance, and taking vital signs (i.e. blood pressure).

ABHOW, Pleasanton, California
11/05 – 4/07
(American Baptist Homes of the West)
Benefits Analyst
Responsibilities included the management of health and welfare plans. Verified the calculations of monthly premium statements for all healthcare and retirement benefit plans. Supervised financial administration of the 401(k) plan. Worked with TPA on COBRA administration.

UFCW Employers Benefit Plans, Walnut Creek, California
3/05 – 10/05
(United Food and Commercial Workers)
Pension Analyst - Merit Resource Group/Contractor
Responsibilities included answering questions from plan participants, beneficiaries, local unions, Employers and other Fund Office Departments regarding the Plans’ (Defined Benefit and Defined Contribution Pension Plans) benefits, eligibility, file processing, and claims appeals. Assisted participants and other interested parties with the understanding and explanation of the Plans’ services, rules, regulations, and practices.

Del Monte Foods, San Francisco, California
7/03 – 12/03
Lead-Benefits Administrator
Administered health and welfare plan benefit programs for all employees and retirees, including enrollments, changes and death claims. Responsible for the annual open-enrollment project for all active participants including updating forms, communications and year-end communications to retirees. COBRA administration.

Charles Schwab & Co., Inc., San Francisco, California
8/01 – 3/03
Senior Benefits Analyst – Merit Resource Group/Contractor
Responsible for the management and analyses of benefit processes. Audited data integrity and made recommendations for improvements. Training and development of benefit processes. Managed internal benefit representatives on escalated claims issues.
*Organization experienced a reduction in force and company consolidation*

Scient, San Francisco, California
10/00 – 6/01
Senior Benefits Analyst
Managed day-to-day administration of colleagues’ benefits; health and welfare, life insurance, and business travel accident insurance. Conducted benefits orientation. Conducted monthly and quarterly audits and account reconciliations of billing, eligibility, FSA, and optional life. Managed a web-based annual open enrollment. Managed discrimination testing and filing of health and welfare 5500 reports.
*Organization consolidated and moved to New York City, New York*

Cirrus Logic, Inc., Fremont, California
2/99 – 10/00
Benefits Specialist
Administered health & welfare plans including medical, dental, vision, life, disability, and COBRA. Managed SAP database for benefit elections and employment statuses. Conducted new hire benefit enrollment meetings. Assisted and supported 401(k) Plan administration.
*Organization consolidated and moved to Austin, Texas*

Kaiser Foundation Health Plan, Inc.
Oakland, California
1/87 – 12/98
Record Keeping Lead
Ensured all record keeping activity posted accurately on the record keeping system (Omniplan) for defined contribution plans. Analyzed system reports and researched and resolved discrepancies. Supported record keeping technicians and provided defined contributions support for benefit specialist. Provided training involving defined contributions plans, 401(k)’s, 403(b)’s, and 401(a)’s in regards to daily maintenance, contributions, redirections, reinvestments, account reconstructions and adjustments, QDRO split processing, loan issues and repayments, retirements, terminations, and withdrawals.


Education:
Carrington College California
San Leandro, California
Associate of Science Degree
Pharmacy Technology, October 2011

Cannon’s International Business College
Honolulu, Hawaii
Certificate of Diploma (Associates Degree Equivalent)
Higher Accounting Program, December 1980


Skills:
Pharmacy terminology, abbreviations, symbols
Unit dose process
Knowledge of drug agents and dosage forms
Parenteral admixture/compounding procedures
Knowledge of trade and generic drug names
Aseptic technique
Knowledge of routes of administration
Inventory control
Transcription of physician orders
Computer skills (MS Word, MS Excel)
Prescription processing
Typing (55 wpm)
Pharmacy calculations
Telephone etiquette
Packaging and labeling techniques


Additional Information:
California Licensed Pharmacy Technician
February 2012
License #120xxxx

Certified Pharmacy Technician (CPhT)
November 2011
Certification #xxx-xxx-xxxxx




Provided by: OneBuckResume

Sample Medical Receptionist Resume

Summary of Qualifications:

Ten years of customer service experience

Excellent interpersonal, communication,
and managerial skills

Self-motivated; able to set effective
priorities and meet deadlines

Productive in a fast-paced, high-
pressure atmosphere

US Bank Mortgage Loan Processor: 1986-
1988
Obtained necessary information (i.e.,
loan applications, credit documents,
appraisals, etc.) to process and
complete mortgage loan files; verified
all documentation for accuracy and
completeness.
Reason for Leaving: Promotion within
company

US Bank Call Center Representative:
1998-2005
Provided high quality customer service
for 24-Hour Banking by responding to
telephone and/or e-mail inquiries,
requests, and researched and resolved
problems and errors. Actively expanded
existing customer relationships by cross
selling products and/or referring
customers to appropriate sales staff.
Reason for Leaving: Work for family
business

Professional Experience/ Assistant to
VDV Technologies Inc. August 2003-
present
Assisted with scheduling, receiving, and
tracking service requests, general
accounting responsibilities, and billing

Capstone Services Overnight Sleep Aide:
August 2010- December 2012
As a direct care staff, worked in the
group home and assisted consumers as
needed. Consumers had varying levels
of skills. Some needed help with daily
cares, such as bathing, dressing,
eating, etc. while others needed
assistance only with taking medications
or transportation to activities.
Duties included assisting consumers with
their program goals, taking consumers
out in the community for activities,
medication administration, helping with
laundry, housecleaning, cooking meals
and snacks, documenting log notes,
following doctor's orders, reporting to
supervisor and being a positive presence
in the home.
(Salary: Live In hours-$10.35/ Sleep
hours-$7.25 per hour)
Reason for Leaving: Temporary job.


DJO, LLC-Medicare /Medicaid Bracing
Specialist: Dec 2010 – May 2012
Obtained necessary information (i.e.
AOB’s, RX’s, letters of medical
necessary Medical notes etc.) to
process and complete files for sales
representatives. Verified all
documentation for accuracy to order
braces for patients. Responsible for
generating sales calls to patients,
handling incoming calls and following up
correct billing and verification of
insurance coverage. Also obtains prior
authorizations to approve braces if
necessary. (Salary: $14.42 per hour)
Reason for Leaving: Sought after
additional opportunities

Education
University of Minnesota
AA degree 1985



Provided by: OneBuckResume

Sample Medical Coder Resume


Objective:
To secure a challenging opportunity in medical billing and coding, in which I can utilize my education and training in a professional environment that will lead to a successful career.

Experience:
2/2012 to present Nuance Cape Coral, FL
Nuance
- Clinical Language Analyst
o Annotate and assign ICD-10/CPT codes per chart
o Training a computer to assist other coders to code ICD-10 proficiently in the world

5/2011 to 5/2012 HCCS Cape Coral, FL
Healthcare Coding Services
- ER Outpatient Coder
o ICD-9/CPT
o 3M Encoder
o Citrix/Codemed/Meditech/EMR
o 4 Contracts facility and urgent care code type


1/2008 to 5/2011 Coding Enterprises Maryland Hights, MO
Coding Enterprises
- ER Outpatient Coder
o ICD-9/ CPT codes (232 QT)
o Work with up to 13 different contracts professional and facility coding.
- Facility coder & Trainer
- Provide proficient ICD-9 and CPT codes to each chart



Education:
Sanford-Brown College Medical Coding and Billing Diploma
CPC Certified DEAN’S LIST G.P.A. 4.0


Skills:
Remote coder
Citrix Coding System
3M Encoder Software
Meditech Coding System

Outpatient ER coder
ICD-10/CPT Coding
ICD-9/CPT Coding
Urgent Care Coder


Provided by: OneBuckResume