Sample Medical Receptionist Resume

Summary of Qualifications:

Ten years of customer service experience

Excellent interpersonal, communication,
and managerial skills

Self-motivated; able to set effective
priorities and meet deadlines

Productive in a fast-paced, high-
pressure atmosphere

US Bank Mortgage Loan Processor: 1986-
1988
Obtained necessary information (i.e.,
loan applications, credit documents,
appraisals, etc.) to process and
complete mortgage loan files; verified
all documentation for accuracy and
completeness.
Reason for Leaving: Promotion within
company

US Bank Call Center Representative:
1998-2005
Provided high quality customer service
for 24-Hour Banking by responding to
telephone and/or e-mail inquiries,
requests, and researched and resolved
problems and errors. Actively expanded
existing customer relationships by cross
selling products and/or referring
customers to appropriate sales staff.
Reason for Leaving: Work for family
business

Professional Experience/ Assistant to
VDV Technologies Inc. August 2003-
present
Assisted with scheduling, receiving, and
tracking service requests, general
accounting responsibilities, and billing

Capstone Services Overnight Sleep Aide:
August 2010- December 2012
As a direct care staff, worked in the
group home and assisted consumers as
needed. Consumers had varying levels
of skills. Some needed help with daily
cares, such as bathing, dressing,
eating, etc. while others needed
assistance only with taking medications
or transportation to activities.
Duties included assisting consumers with
their program goals, taking consumers
out in the community for activities,
medication administration, helping with
laundry, housecleaning, cooking meals
and snacks, documenting log notes,
following doctor's orders, reporting to
supervisor and being a positive presence
in the home.
(Salary: Live In hours-$10.35/ Sleep
hours-$7.25 per hour)
Reason for Leaving: Temporary job.


DJO, LLC-Medicare /Medicaid Bracing
Specialist: Dec 2010 – May 2012
Obtained necessary information (i.e.
AOB’s, RX’s, letters of medical
necessary Medical notes etc.) to
process and complete files for sales
representatives. Verified all
documentation for accuracy to order
braces for patients. Responsible for
generating sales calls to patients,
handling incoming calls and following up
correct billing and verification of
insurance coverage. Also obtains prior
authorizations to approve braces if
necessary. (Salary: $14.42 per hour)
Reason for Leaving: Sought after
additional opportunities

Education
University of Minnesota
AA degree 1985


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