Objective:
Seeking professional and leadership development opportunities within an progressive organization
Experience:
06/01/11-present
Regional Director
•Responsible for employer’s business
•Provides Leadership
•Maintain budget
•Create action plan for resolving negative issues
04/10/2011-05/31/2011
Vacation Specialist
•Provide vacation planning guidance and information to guests
•Maintaining personal product knowledge of local attraction
•Ensure guest satisfaction were met
•Answer inbound calls
•Reservations and customer service
•Highly motivated self starter who enjoys helping others
04/2001-05/23/2011
JohnAir Express, LLC
John Ashley
404/766-5646
JohnAir Express, LLC
Marion County Office of Family Children
Sherice Duncan
317/202-6411
Indianapolis, Indiana
Public Asst. Caseworker
•Determined eligibility for assistance and aid to families
•Conducted interviews for families
•Assisted families in seeking assistance from other agencies
•Initially trained in ICES, converted cases to ICES system, conducted interviews on ICES database.
01/1999-04/2001
Marion County Office of Family and Children Services
Indianapolis, Indiana
Secretary 3
•Administered the random moment; Pros men in child welfare fiscal reimbursement impact for the Division of Family and Children
•Responsible for maintaining services responds for over 100 staff members; Coordinated payroll for over 100 staff
members which included determining accuracy of A-4’s and reports of overtime. When discrepancies were found, I instructed the supervisors on reappropriate steps t take to correct errors.
•Tracking birth cert., Adoption forms
Notarize all children services forms consent of the welfare of state children well being.
01/1998-01/1999
Marion County Office of Legal Division
Indianapolis, Indiana
Clerk 4
•Administered Notice of change of status
•Court reports
•Memorandum to court, Progress report, Visitation Plans
•Mail court report certified.
•Record request of for legal guardian
•Pulled closed-files
•Affidavit for traveling, Affidavit of Diligent Inquire
•Report on Administrative case review; getting notice to the court and Commercial records, Summons. Pre-Dispositional
reports, abuse reports, Agreed entry
Education:
George Washington High School
Indianapolis Diploma
•Business
University Of Phoenix Phoenix
Associate
•Arts in business
•Human Lifespan Development
•Critical Thinking: Strategies in Decision Making
•Cultural Diversity
•Models of Effective Helping
University Of
Phoenix
Bachelor of Science in Human Services/Management
•Skills for Professional Development
•Communication skills for Human Services Professional
•Management: Theory, Practice and Application
•Organizational Behavior
•Professional, Ethical, and Legal issues in Human Services
•Quality Management and Productivity
•Case Management
•Financial Analysis for Managers
•Advocacy and Mediation
•Technology in Human Services
Skills:
• Managing Difference
• Coping with Stress
• Cultural Diversity
• Ability to operate a computer
• Problem solving
Provided by: OneBuckResume
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